Part-Time Teller — Customer Experience Advocate

PNC; Allentown (Lehigh County); In loco; USD 19.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

401(k) with PNC match

Paid time off

Paid holidays

Descrizione del lavoro

PNC Allentown is seeking a Part-Time Teller to deliver a personalized customer experience and support everyday banking needs at the Fullerton branch in Allentown, PA. The role emphasizes customer wellbeing, loyalty, and appropriate referrals while handling a variety of transactions with accuracy.

The position is part-time and in-office, with a focus on delivering excellent customer service, leveraging PNC tools, and upholding branch policies and risk controls.

Competenze

• No university/college degree required.
• Prior experience is not required; in lieu of a degree, a comparable combination may be considered.

Mansioni

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions and leverages technology, tools and resources.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Conoscenze

Customer Service

Banking Knowledge

Cross-Selling

Digital Awareness

Attention to Detail

Formazione

No Degree

Descrizione del lavoro

PNC Allentown is seeking a Part-Time Teller to deliver a personalized customer experience and support everyday banking needs at the Fullerton branch in Allentown, PA. The role emphasizes customer wellbeing, loyalty, and appropriate referrals while handling a variety of transactions with accuracy.

The position is part-time and in-office, with a focus on delivering excellent customer service, leveraging PNC tools, and upholding branch policies and risk controls.