Part-Time Teller — Customer Banking Pro

PNC; Covington (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision coverage

Life insurance

401(k) with PNC match

Parental leave

11 paid holidays

Job summary

PNC is seeking a Part-Time Teller based in Covington, KY, to help deliver a superior customer experience at the Covington Branch. The role focuses on assisting customers with routine banking needs, educating on options, and leveraging technology to complete transactions.

The position emphasizes customer service and referral of banking products, with a commitment to accuracy and adherence to policies. Bounce back work-life balance expectations are noted for in-office employment.

Qualifications

• No university degree required; education could be a mix of equivalent experience and military service.
• Roles typically do not require significant prior experience or product knowledge.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities and refers as appropriate.
• Engages customers to position PNC products to meet their needs.
• Educates customers on using technology and tools for financial transactions.
• Applies product knowledge to solve customer problems.
• Adheres to policies and demonstrates sound judgment within limits.
• Ensures teller and branch operations and transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Job description

PNC is seeking a Part-Time Teller based in Covington, KY, to help deliver a superior customer experience at the Covington Branch. The role focuses on assisting customers with routine banking needs, educating on options, and leveraging technology to complete transactions.

The position emphasizes customer service and referral of banking products, with a commitment to accuracy and adherence to policies. Bounce back work-life balance expectations are noted for in-office employment.