Part Time Teller - Colorado Mills

PNC; Golden (CO); On-site; USD 19,000 - 28,000; Part time

Job summary

PNC is seeking a Part Time Teller based in Golden, CO. The role focuses on delivering a personalized customer experience, handling a range of teller transactions, and coaching customers on digital tools to simplify banking.

As a bilingual Spanish preferred candidate, you will engage customers in the lobby, identify financial opportunities, and refer them to branch staff. This in-office position emphasizes accuracy, compliance, and customer service in a collaborative environment.

Qualifications

• Experience handling customer interactions and financial transactions.
• Ability to identify banking opportunities and refer to branch staff.
• Familiarity with branch operations and teller procedures.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller operations are efficient and accurate.

Skills

Bilingual Spanish

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail organization, you will be based in Golden, CO.

R240033

Job Profile

Bilingual (Spanish) preferred

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.


• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.


• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.


• Applies product and procedural knowledge to solve customer's problems.


• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


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