Part-Time Teller (20 Hours), Rego Park Branch

Citi; New York (NY); On-site; USD 57,308,160 - 71,580,096; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Disability insurance

Paid time off packages

Job summary

A leading financial institution is seeking a part-time Teller to assist clients with transactions and provide exceptional customer service. In this entry-level role, you will manage cash supplies, educate clients on services, and ensure compliance with banking policies. A high school diploma is required, along with experience in sales and customer service. The position offers a competitive hourly rate and a range of employee benefits, including health coverage and paid time off.

Responsibilities

• Serve as the first point of contact for clients and provide excellent customer service.
• Perform banking transactions efficiently and accurately.
• Identify referral opportunities based on client needs.
• Educate clients on digital and self-service opportunities.
• Adhere to bank policies to ensure security of assets.
• Manage client issues effectively.
• Maintain knowledge of client accounts and products.

Skills

Customer service experience

Sales experience

Problem-solving skills

Teamwork

Money handling

Education

High School diploma or equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Customer Service

Job Family: Branch Service

Time Type: Part time

Primary Location: Rego Park New York United States

Primary Location Full Time Salary Range: $41,600.00 - $51,960.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

The hourly rate corresponding to the annual range is: $20.00 - $24.98

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Feb 20, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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