Part- Time Teller (20 Hours)- Camden Branch

Citi; San Jose (CA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, disability insurance

Wellness programs

Incentive and retention awards

Paid time off

Job summary

Citi is seeking a part-time Branch Service associate in San Jose, CA. You will serve as the first point of contact for Citi clients, handle cash and deposits, and educate customers on digital self-service options.

You’ll identify referrals, adhere to policies, manage client issues, and maintain up-to-date knowledge of accounts and products. The role emphasizes risk awareness and delivering exceptional client experiences with measurable outcomes.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience preferred.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service


• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash


• Identify referral opportunities for new products and services based on client’s financial goals


• Educate clients on digital and self-service opportunities offered by Citi


• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets


• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed


• Maintain working knowledge of client accounts as well as new and existing products and services offered.


• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.


• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred


• Demonstrated sales and customer service experience


• Money handling experience


• Effective problem solving and communication skills


• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

Schedule

Good Faith Schedule- subject to change based on business needs:

Monday,Wednesday,Thursday,Saturday: 9:30am - 2:30pm

Job Family Group

Customer Service

Job Family

Branch Service

Time Type

Part time

Primary Location

San Jose California United States

Salary (Full Time Range)

$41,600.00 - $51,960.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

Hourly Rate

$20.00 - $24.98

Benefits

• medical, dental & vision coverage


• 401(k)


• life, accident, and disability insurance


• wellness programs


• discretionary and formulaic incentive and retention awards


• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Closing Date

Oct 20, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.