Part-Time Teller

Interbank; Granbury (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

InterBank is seeking a friendly, detail-oriented Teller to perform banking transactions and support frontline service in Graham, Texas during training, with ongoing duties in Granbury and surrounding area.

You will handle cash accurately, maintain currency and coin controls, protect customer information, and cross-sell bank products while delivering courteous service and building trust with customers and coworkers.

Qualifications

• Handle customer transactions with professionalism.
• Maintain currency/coin requirements and cash security.
• Protect customer privacy and comply with regulations.
• Cross-sell products and services.
• Assist with customer calls and backend reporting.

Responsibilities

• Process customer transactions accurately.
• Resolve customer complaints and issues.
• Enter data for reporting requirements.
• Maintain cash security and strict confidentiality.
• Back up Drive-Thru Teller to handle multiple lanes.
• Cross-sell products and services.
• Provide timely phone assistance to customers.
• Follow management policies and procedures.
• Participate in special assignments as needed.

Skills

Cash handling

Customer service

Data entry

Confidentiality

Cross-selling

Communication

Job description

Objective/Summary:

This position is responsible for performing banking transactions for Bank customers.

Essential Functions:

Processes customer transactions with professionalism and courtesy.

Handles customer complaints and works through these sensitive issues to resolution.

Performs data entry to complete reporting requirements.

Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.

Maintains a positive working relationship with customers and co-workers.

Know the identity of your customer to reduce fraud and risk of loss to the Bank.

Demonstrates knowledge and expertise of basic teller functions

Supports the Company’s overall mission, standards, and confidentiality guidelines.

Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.

Maintains strict confidentiality guidelines in accordance with Bank policy.

Maintains strict control and security of cash under your supervision.

Maintain policy and procedures as defined by Management.

Cross-sell products and services.

Assist with customer phone calls in a timely and courteous manner.

Performs other duties as required by management.

May participate in a wide variety of special assignments

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Training for this role will be conducted at our training center located in Graham, Texas, with attendance expected unless an approved accommodation is needed.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Affirmative Action/EEO Policy Statement

InterBank is committed to maintaining an environment of equal opportunity. Accordingly, it is InterBank’s policy to provide equal opportunity for employment, advancement, and benefits to all qualified applicants and employees without regard to age, race, religion, sex, color, national origin, disability, citizenship status, uniform service membership/veteran status, or any other protected status as established by law.

Our commitment is to achieve and maintain excellence through full and equal opportunity, which is fundamental to the existence of InterBank. It is therefore the policy of InterBank not only to avoid direct discrimination but to go further. The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence. Such affirmative action will address the treatment of persons who are already members of the company, as well as applicants for admission or employment.