Part-Time Store Team Leader

Goodwill of Central & Southern Indiana; Rushville (NE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Wellness program

Discount programs for goods

Daily pay options

Financial education programs

Job summary

Goodwill of Central & Southern Indiana in Rushville, IN seeks a Part-Time Store Team Leader to assist the Store Leader and management team in achieving annual goals and ensuring smooth operations. You will guide staff, address customer needs, and help set priorities while upholding company policies and Goodwill’s mission.

Key duties include coaching hourly employees, supporting recruitment, managing day-to-day tasks efficiently, and monitoring sales, donations, and operations.

Qualifications

• Degree and Credential Requirements - NONE; demonstrated capability and continuous learning valued.
• Supervisory Expertise - Oversees work of others in service-related industry.
• Coaching - Provides timely guidance and effective feedback to improve tasks.
• Communication Skills - Articulates thoughts effectively across channels.
• Customer Focus - Delivers excellent service and satisfaction.
• Technical Knowledge - Basic computer and Internet navigation skills.
• Results-Oriented - Focus on achieving targets and goals.
• Ethical - Adheres to procedures and company values.

Responsibilities

• Staff Management and Development - coaching and training hourly employees; recruitment involvement.
• Operations - day-to-day tasks; improvement suggestions; uphold mission and values.
• Financial Management and Reporting - track sales, donations, and resource use.

Skills

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Industry Expertise

Job description

Position Status:

Part-Time

Hourly Rate:

$15

Location/Address:

1548 N. Main St. Rushville, IN 46173

Job Summary

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

Example Duties and Activities

Staff Management and Development - 30%

• Provides coaching and training to hourly employees on daily tasks.

• Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.

• Seeks out opportunities for professional development for both self and other team members.

Operations - 60%

• Completes day-to-day tasks and suggests efficiency improvements.

• Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.

Financial Management and Reporting - 10%

• Acts as a good steward of resources available at the site including people, time, and money.

• Tracks and measures day-to-day sales, production goals, and donations.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)

• Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.

• Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.

• Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.

• Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.

• Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Preferred Competencies

• Industry Expertise - Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.

Other Requirements

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.

• Can manage frequent exposure to moderate noise and temperature variations.

Benefits:

• Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)

• Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire

• Financial education programs- credit union membership and access to online workshops

• Daily pay options available

Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer