Part-Time Store Store Cleaning & Operations Associate

Kohl's; Raleigh (NC); On-site; USD 14,206 - 20,233; Full time

Job summary

Kohl's is hiring store associates to keep a clean, safe environment across the store and to assist customers with products and services. You will perform daily cleaning tasks, handle stockroom operations as needed, and support omni‑channel fulfillment while maintaining safety and efficiency.

You'll greet customers, provide helpful assistance, follow Kohl's procedures, rotate and store supplies properly, and complete required training to stay compliant and ready for daily operations.

Qualifications

• Excellent customer service skills with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 18 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Clean all store areas to Kohl's standards, including floors, windows, restrooms and trash receptacles.
• Use only approved chemicals and equipment and maintain supply levels.
• Complete required training for chemicals, equipment and maintenance.
• Assist with stockroom operations and omni‑channel fulfillment when needed.
• Greet customers and offer help with products and services.
• Support the store team and communicate effectively using Kohl's tools.
• Adhere to safety policies and participate in continuous improvement.

Skills

Customer service

Communication

Age 18+

Flexibility

Multi-tasking

Job description

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standard procedures, guidelines, and methods
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $12.50