Part-Time Store Leader: Elevate Customer Experience

JCPenney; Asheville (NC); Hybrid; USD 15,000 - 20,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Employee discount

Job summary

JCPenney in Asheville, NC is seeking a Part-Time Supervisor to support the store leadership, deliver great customer experiences, and drive sales while maintaining visual standards. You will lead by example on the floor, perform POS transactions, and help manage merchandising, operations, and team engagement.

Flexibility to work evenings and weekends is required. This role reports to the Store Manager and requires a proactive, customer-focused approach, with previous supervisory experience in

Qualifications

• Previous supervisory experience in apparel retail.
• Proven track record of exceeding sales and customer service metrics.
• Flexible availability including evenings and weekends.

Responsibilities

• Support management to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills.
• Engage with customers to build relationships and brand loyalty.
• Be a role model for the customer experience and a positive team leader.
• Ensure store standards for merchandising and operations are met.

Skills

Supervisory experience

Sales target attainment

Customer service

Job description

Overview

As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Part-Time Supervisor reports to the Store Manager.

Who You Are:

• Demonstrates a competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

As the Part-Time Supervisor you will:

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Qualifications

You will also have:

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Other Requirements

• Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

** REASONABLE ACCOMMODATION

The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

What you get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

Pay Range

USD $10.75/Hr -USD $14.75/Hr.