Part-Time Staff: Student Services Assistant

Metropolitan Community College-Kansas City; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Metropolitan Community College-Kansas City (MCC) is seeking a pool of clerical staff to provide basic information to students and visitors about enrollment, financial aid, and counseling. The role entails processing payments, maintaining records, organizing schedules, and supporting counselors across departments.

The position requires good communication, attention to detail, and the ability to work with diverse student populations.

Qualifications

• High school diploma or equivalent required.
• Strong communication and organization skills.
• Ability to work with diverse student populations.

Responsibilities

• Provide information about enrollment, financial aid, career services, and counseling to students and prospective students.
• Maintain records, forms, spreadsheets, and student data as needed.
• Perform basic clerical duties: coordinate rooms, schedule appointments, and manage documents for counselors.
• Assist staff with events, distribute materials, invite attendees, and support departmental operations.
• Create displays and marketing materials to highlight department events.
• Perform other duties as assigned.

Skills

Communication

Interpersonal

Customer Service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

About MCC

Metropolitan Community College is the oldest public institution of higher learning in Kansas City, Missouri, founded in 1915 as the Kansas City Polytechnic Institute. The Junior College of Kansas City, as it was known starting in 1919, was one of the first schools in the country to award an associate degree. Today, MCC offers 125 associate degree and certificate programs.

Metropolitan Community College comprises five campuses on the Missouri side of the Greater Kansas City area 47 major buildings and about 550 acres in all: MCC-Blue River, located in Independence, Missouri; MCC-Longview located in Lee's Summit, Missouri, MCC-Maple Woods located in the Northland of Kansas City, Missouri; MCC-Online and MCC-Penn Valley, located in Midtown Kansas City, Missouri.

MCC is accredited by the Higher Learning Commission. In addition, several programs have specific accreditations as well.

***MCC does not provide employer-paid sponsorships.

Job Summary

POOL POSITION

Application materials for this position is accepted on an on-going basis due to increasing demand.

Incumbents provide basic information and services to students and prospective students regarding enrollment process, financial aid, career services, disability support, records and transcripts, or counseling, and perform clerical duties.

Essential Functions

• Provide assistance to students and other individuals; work may involve responding to general inquiries via phone, email, or in person; distributing supplies and resources; providing referrals; directing calls to appropriate personnel/departments; giving campus tours; assisting students with completing documentation; reviewing and collecting documentation; and processing payments
• Maintain records, call sheets, forms, spreadsheets, and training and other documentation; enter and track student data related to test scores, activities, status, financial aid, scholarships, and other financial, general, and confidential information
• Perform basic clerical duties to include maintaining supplies, reserving rooms, processing correspondence, preparing and distributing materials packets, and maintaining the calendar and scheduling appointments for all counselors in the department, taking into account their workload, other college committees and responsibilities, individual priorities and preferences
• Assist department staff with basic administrative duties, to include setting up and reserving rooms, distributing promotional materials, sending out invitations and reminders, registering students, and monitoring attendance, during special events and to facilitate related departmental operations
• Highlight department events and programming using displays in campus showcase and bulletin boards by creating display and bulletin board items and other marketing materials in various formats
• Perform other duties as assigned

Qualifications, Knowledge, Skills, Abilities and Physical Requirements

Minimum Qualifications:

• High School Diploma OR equivalent

Preferred Qualifications:

• Additional applicant qualifications and experience will be taken into consideration.

Knowledge, Skills and Abilities:

• Demonstrated ability to work and communicate effectively with all constituencies of a diverse community
• Ability to work well with others
• Strong oral and written communication skills

Physical Requirements

Positions in this class typically requires feeling, grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

Supplemental Information

EEO Statement:

Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth ancestry, national origin, or disability. EOE/ M/ F/ Vets/ Disabled

Accommodations:

MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.