Part-Time Shipping & Retail Specialist

FedEx Group; Garland (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

FedEx Office in Garland, TX is seeking a Part-Time Store Associate. This entry-level, hourly role will work at retail locations, delivering a positive customer experience and supporting shipping and printing services. You will apply consultative skills to meet customers’ needs and assist with store duties in a fast-paced environment.

The position emphasizes teamwork, reliable attendance, and adherence to procedures while you gain experience in retail operations and customer service.

Qualifications

• High school diploma or equivalent education.
• Excellent verbal and written communication skills.
• Ability to deliver friendly customer service in a retail setting.

Responsibilities

• Follows supervisor instructions and assists with basic store functions.
• Models the Purple Promise to deliver outstanding FedEx experiences.
• Assembles parcels and prepares items for shipping and labeling.
• Uses consultative approach to understand customer needs.
• Resolves customer issues quickly to ensure satisfaction.
• Maintains a safe, clean, orderly store.
• Handles POS transactions, cash handling, and making change.
• Cleans and stocks printing and shipping equipment.
• Maintains display of store merchandise and signage.
• Prevents errors and waste through attention to detail.
• Follows operating procedures and safety policies.

Skills

Verbal communication

Written communication

Customer service

Retail operations

Education

High school diploma or equivalent

Job description

FedEx Office in Garland, TX is seeking a Part-Time Store Associate. This entry-level, hourly role will work at retail locations, delivering a positive customer experience and supporting shipping and printing services. You will apply consultative skills to meet customers’ needs and assist with store duties in a fast-paced environment.

The position emphasizes teamwork, reliable attendance, and adherence to procedures while you gain experience in retail operations and customer service.