Part-Time Shift Supervisor, IU Dining and Hospitality

Indiana University; Bloomington (IN); On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

Flexible work schedule

Job summary

Indiana University is seeking a part-time employee for its dining services in Bloomington. The role involves training staff, ensuring quality service, and responding to guest concerns. Candidates must have high school level knowledge, experience in dining, and a Food Safety certification within 180 days.

This position offers a flexible work schedule of up to 29 hours per week at a rate of $14.25 per hour, immersing employees in a vibrant community atmosphere.

Qualifications

• Experience as an IU Dining part-time employee for 10 consecutive weeks.
• Comparable experience outside of IU dining.
• Food Safety (ServSafe Food Handler) certification within 180 days.

Responsibilities

• Assist in training part-time dining staff and monitor quality of product.
• Respond to and resolve guest complaints to maintain positive relations.
• Count weekly and monthly inventory.

Skills

Knowledge of institutional food preparation equipment operation

Strong communication skills

Knowledge and practice of personal hygiene standards

Education

General knowledge at the high school level

Job description

IU BLOOMINGTON HOSPITALITY (BA-HSPY-IUBLA)

IU Dining and Hospitality embraces and expands IU's core values of education, innovation, and tradition which embody the true spirit of Hoosier hospitality.

IU Dining and Hospitality supports the IU community and our guests by serving fresh, delicious, and sustainably sourced cuisine in welcoming dining halls and eateries.

Department-Specific Responsibilities

• Assists in the distribution of labor in the dining unit, trains part-time dining staff, monitors quality of product and services and is responsible for opening and closing the facility as needed.
• Works under the direct supervision of the dining unit management team and certified sous chef (or designated culinary leader where a sous chef is not assigned).
• Assists in coordinating the placement of part-time staff.
• Trains entry-level, part-time staff in the performance of their jobs and duties while ensuring that proper sanitation procedures, serving methods, and guest service standards are followed.
• Monitors work performance of part-time staff for quality, accuracy, and completeness to ensure these meet department needs and standards.
• Works to promote part-time employee development and growth.
• Assists with the counting of weekly and monthly inventory.
• Responds to and resolves guest complaints and concerns in order to maintain positive guest relations.
• Works alongside front-line staff to meet operational needs in cases of short staffing or high-volume service periods.

Education

Required

• General knowledge at the high school level

Work Experience

Required

• Experience as an IU Dining part-time employee for 10 consecutive weeks from date of hire.
• Comparable experience outside of IU dining.

Licenses and Certificates

Required

• Food Safety (ServSafe Food Handler) certification within 180 days from date of hire

Skills

Required

• Knowledge of institutional food preparation equipment operation and maintenance.
• Knowledge and practice of department standards for personal hygiene, health and safety and uniform wear.
• Knowledge of standards as described in employee handbooks and department postings.
• Ability to understand and follow instructions and ability to read and interpret recipes, worksheets, and menus.
• Strong communication skills.

Preferred

• Possess knowledge of institutional food preparation equipment operation and maintenance.
• Knowledge and practice of department standards for personal hygiene, health and safety and uniform wear.
• Knowledge of standards as described in employee handbooks and department postings.
• Able to understand and follow written or oral instructions and able to read and interpret recipes, worksheets, and menus.
• Strong communication skills.

This position requires tasks typically associated with back-of-the-house food service work and cleaning/ware washing. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing from 20-50 pounds, and effective communication skills are necessary. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. This role also will work indoors around both hot and cold temperatures and loud noises. This role involves handling meat and plant-based food products as well as a variety of ingredients that may include some or all of the top 9 allergens in the preparation of menu items and during the course of cleaning and ware-washing tasks. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$14.25 per hour

Flexible work schedule

Up to 29 hours per week

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.