Part-Time Service Specialist: Outdoor Gear Expert

5.11; Upland (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 is a purpose-driven lifestyle brand rooted in performance, durability, and versatility. The Sales Associate, known as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor, helping customers find the gear they need and delivering exceptional experiences.

Based in our Upland, California store, you will support daily operations, assist with merchandising, maintain an organized, well-presented shop, and collaborate with teammates to reach sales goals

Qualifications

• Excellent customer service demonstrated in retail.
• Ability to learn technical product specs.
• Comfort with merchandising and store presentation.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Share knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service

Product knowledge

Merchandising

Team collaboration

Job description

5.11 is a purpose-driven lifestyle brand rooted in performance, durability, and versatility. The Sales Associate, known as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor, helping customers find the gear they need and delivering exceptional experiences.

Based in our Upland, California store, you will support daily operations, assist with merchandising, maintain an organized, well-presented shop, and collaborate with teammates to reach sales goals