Part-Time Self-Storage Assistant Manager: Growth & Service

American Senior Communities, LLC; Mason (OH); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Job summary

American Senior Communities, LLC is seeking a Part-Time Assistant Self Storage Property Manager in Mason, OH. The role supports the Property Manager in daily operations, including rent collection, leasing, and maintenance coordination, with a strong focus on customer service and occupancy goals.

The candidate will greet prospects, show units, process move-ins/move-outs, and handle tenant inquiries while maintaining facility cleanliness and security.

Qualifications

• Previous experience in customer service, retail, or property management preferred
• Strong communication and organizational skills
• Basic computer proficiency
• Self-motivated, reliable, and detail-oriented
• Willingness to learn and follow procedures
• Reliable transportation and consistent punctuality
• Ability to work independently and as part of a team
• Ability to maintain a professional demeanor under pressure
• Emotional awareness with the ability to stay calm and composed under pressure

Responsibilities

• Support the Property Manager and serve as backup when they are unavailable, ensuring smooth daily operations
• Maintain tenant accounts, collect rent, and process move-ins/move-outs
• Greet prospects, show units, and follow up to maximize occupancy
• Provide excellent customer service and resolve tenant concerns
• Rent trucks and moving equipment, sell packing supplies
• Ensure facility cleanliness, security, and light maintenance
• Follow company policies and procedures
• Work independently and as part of a team to support overall operations
• Conduct light outside marketing to promote the facility and attract new renters
• Maintain tenant accounts by accurately recording payments, processing rent collections, and keeping delinquency rates within company standards
• Process move-ins, move-outs, transfers, and lease updates in the property management system
• Greet prospective renters, show available units, explain rental terms, and follow up to maximize occupancy
• Provide exceptional customer service by responding to tenant inquiries, resolving concerns, and handling conflicts professionally
• Monitor competitors and market trends to identify opportunities and stay informed about local pricing and promotions
• Ensure the facility is clean and organized, including light cleaning and general upkeep of units, office, and grounds
• Perform minor maintenance tasks or coordinate with vendors for repairs as needed
• Rent facility truck and moving equipment while ensuring proper usage and documentation
• Sell moving and packing supplies based on customer needs and maintain adequate inventory
• Follow company policies and legal requirements, including issuing proper notices for late payments, collection calls, rent increases, and lease violations
• Assist with security measures such as monitoring gate access, checking locks, and reporting any safety or security concerns
• Collaborate with team members and management to improve processes and contribute to overall business success

Skills

Customer service

Communication

Organization

Basic computer skills

Independence

Teamwork

Punctuality

Tools

Property management system

Rent collection software

Job description

American Senior Communities, LLC is seeking a Part-Time Assistant Self Storage Property Manager in Mason, OH. The role supports the Property Manager in daily operations, including rent collection, leasing, and maintenance coordination, with a strong focus on customer service and occupancy goals.

The candidate will greet prospects, show units, process move-ins/move-outs, and handle tenant inquiries while maintaining facility cleanliness and security.