Part Time Sales Supervisor - Woodlands

Dr. Martens; Houston (TX); Hybrid; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discount

Footwear 65%

Accessories 50%

Transit & parking

Retail bonus

PTO & Sick Time

Employee Assistance Program

401(k) match

DM Foundation

Volunteer hours

Zusammenfassung

Dr. Martens is seeking a Store Supervisor to lead the sales floor, coach staff, and ensure excellent customer service. You will drive sales, manage daily operations, and uphold brand standards across the Americas region.

The role requires supervisory experience, strong communication, and the ability to work evenings and weekends. Competitive benefits include employee discounts and a Retail Bonus Program.

Qualifikationen

• Demonstrated supervisory experience in retail or related field.
• Strong customer service and communication skills.
• Ability to coach staff and drive sales with KPI focus.
• Willing to work evenings, weekends and holidays.

Aufgaben

• Lead the sales floor and coaching staff to achieve store goals.
• Deliver exceptional customer service and upsell opportunities.
• Train new associates on product knowledge and processes.
• Communicate store results to partners and leadership.
• Support opening/closing, cash handling, and banking tasks.
• Assist with stock, merchandising, and inventory accuracy.

Kenntnisse

Supervisory experience

Customer service

Communication

Team coaching

Schedule adherence

Mathematical accuracy

Interpersonal skills

Evening/weekend availability

Ausbildung

High school diploma or equivalent

Tools

MPOS

Retail systems

Inventory systems

MS Office

Jobbeschreibung

Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress.

WHERE YOU CONTRIBUTE

You are a confident leader on and off the sales floor, with a desired growth path as part of the store management team. You lead the store team by driving exceptional customer service, maximizing sales, coaching store staff, and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.

CORE ACCOUNTABILITIES

• Delivering exceptional customer service by leading the sales floor and fostering team selling.
• Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer.
• Acting as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI) and implementing a strategy for attaining sales goals.
• Assisting in training new sales staff on job duties and product knowledge, including coaching on and off the selling floor.
• Communicating store results effectively to our business partners.
• Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits.
• Assisting with operational tasks and physical inventories.
• Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal.
• Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.

KEY SKILLS & CAPABILITIES

It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• 1+ year supervisory experience necessary, preferably within footwear.
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS is a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages required.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.
• Excellent interpersonal skills; must be approachable and polite.
• Able to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• Punctual in adherence to scheduled shift times.
• International/domestic travel not required, 0 %.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Rock the latest style with our seasonal pairs
• Transit and parking flexible spending accounts
• Participation in our Retail Bonus Program
• PTO and Sick Time
• Our Employee Assistance Program - for when times might get tough
• 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
• DM Foundation, supporting and empowering our communities around the world
• Paid Volunteer Hours

PAY DETAILS

• $18.75 per hour

READY TO FILL YOUR BOOTS?

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [e-mail] and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.