Part-Time Sales Receptionist

milanlaser; Lyndhurst (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

401k plan

Free laser treatments for you and a sp

Commission opportunities

Job summary

Milan Laser Hair Removal in Cleveland (Lyndhurst), OH, is seeking a part-time Sales Receptionist to engage with clients, answer calls, schedule appointments, and support front desk operations while helping the clinic reach monthly sales goals.

We value strong communication, a can-do attitude, weekend/evening availability, and prior administrative or sales exposure. Join a growing network focused on aesthetics and client satisfaction.

Qualifications

• High school diploma or GED required.
• Administrative or sales experience preferred.
• Exceptional written and verbal communication skills.
• Ability to work independently and as part of a team.
• Willingness to work weekends and evenings.
• Proficiency with computers and sales software.

Responsibilities

• Answer incoming calls and schedule appointments.
• Greet clients and enhance their experience.
• Maintain client records and assist with treatment rooms.
• Support clinic team to achieve monthly sales goals.
• Perform other duties as needed.

Skills

Sales experience

Administrative experience

Communication skills

CRM software

Education

High school diploma or GED

Tools

CRM software

Job description

About Milan Laser Hair Removal

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Status:

Part-Time (19-21Hours Per Week)

Schedule:

3 Days Per Week

• Example A: Wednesday, Thursday, Saturday
• Example B: Tuesday, Wednesday, Thursday

Days and shift examples may vary based on business needs, such as promotional and sales events and/or holidays. Schedules are provided 90 days in advance.

Clinic Hours:

Mon-Thur 8:30am-6pm and Fri-Sat 7:30am-5pm

Position Summary:

With our continued growth and success, we are excited to hire a part-time Sales Receptionistto be a part of our dynamic team in Cleveland (Lyndhurst), OH. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Responsibilities:

Client Experience & Sales:

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.

Operational Support:

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties:

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements:

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to workweekends and evenings as needed by the business required

Benefits Include:

• 401k retirement plan with vested employer match
• Employee and spouse or legal partner receive free laser hair removal services
• Commission opportunities
• Career advancement opportunities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer