Part-Time Sales Pro – Flexible Schedule & Fun

Five Below Inc; Pittsfield (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below is seeking a part-time Sales Associate to be at the heart of the action. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and ensure smooth checkout experiences.

Greet customers, understand needs, suggest products, promote events, handle returns with courtesy, and work with the team to achieve store goals. Flexible schedule and willingness to learn technology are required.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Job description

Five Below is seeking a part-time Sales Associate to be at the heart of the action. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and ensure smooth checkout experiences.

Greet customers, understand needs, suggest products, promote events, handle returns with courtesy, and work with the team to achieve store goals. Flexible schedule and willingness to learn technology are required.