Part-Time Sales Pro — Elevate Customer Experience

Hibbett; Town of Wausau, Stevens Point (WI, WI); On-site; USD 12,785 - 18,210; Full time

Job summary

Hibbett is seeking a Sales Associate to provide outstanding customer service and drive product sales in a fast-paced retail environment. You will become knowledgeable across product areas, promote promotions, and create a positive customer experience that helps build long-term loyalty.

You will support store operations, assist with shipments, maintain merchandising standards, and actively work toward meeting sales targets while upholding company policies and protecting assets.

Qualifications

• 0–2 years of customer service experience.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Team player

Attention to detail

Job description

Hibbett is seeking a Sales Associate to provide outstanding customer service and drive product sales in a fast-paced retail environment. You will become knowledgeable across product areas, promote promotions, and create a positive customer experience that helps build long-term loyalty.

You will support store operations, assist with shipments, maintain merchandising standards, and actively work toward meeting sales targets while upholding company policies and protecting assets.