Part-Time Sales Leader — Baby & Kids Brand

Carters Inc.; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

30% discount on Carter’s brands

Mental health benefits

Flexible schedules

Education programs (GED/degree tuition

Job summary

Carter’s Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families in Grand Rapids.

You will lead, train, and guide a team to deliver exceptional service, while representing Carter’s, OshKosh B’gosh, Skip Hop and Little Planet brands on the floor. You’ll foster a welcoming, inclusive environment, coach staff on product styles and benefits, and drive store performance with a focus on customer satisfaction and loyalty.

Qualifications

• A positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A variety of skills and experiences.
• A high school diploma or GED.

Responsibilities

• Become a product and brand expert of Carter’s brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.

Skills

Positive mindset

Verbal communication

Written communication

Multitasking

Technology skills

Education

High school diploma or GED

Job description

Carter’s Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families in Grand Rapids.

You will lead, train, and guide a team to deliver exceptional service, while representing Carter’s, OshKosh B’gosh, Skip Hop and Little Planet brands on the floor. You’ll foster a welcoming, inclusive environment, coach staff on product styles and benefits, and drive store performance with a focus on customer satisfaction and loyalty.