Part Time Sales Lead - Mall at Tuttle Crossing

Build-A-Bear; Dublin (OH); On-site; USD 12,000 - 15,000; Part time

Job summary

Build-A-Bear is seeking a Part Time Sales Lead for their Mall at Tuttle Crossing location in Dublin, OH. The Sales Lead will serve as a role model and Floor Leader, directing a team while delivering exceptional Guest service.

Ideal candidates should possess a high school diploma or GED and be available 15-25 hours per week. Candidates with an associate’s degree in business or management are preferred. This role emphasizes team collaboration, operational excellence, and a commitment to customer satisfaction.

Qualifications

• Availability to work 15-25 hours per week.
• Ability to work flexible retail schedule, including days, evenings, weekends and holidays.

Responsibilities

• Provide exceptional Guest service to ensure a memorable experience.
• Guide and support a team of associates to achieve sales goals.
• Model Experience First behaviors.

Skills

Exceptional Guest service

Team commitment

Flexible schedule

Education

High school diploma or GED equivalent

Associate’s or higher degree in business, management, or related field

Job description

Part Time Sales Lead - Mall at Tuttle Crossing

Job Category: Retail Store Locations

Requisition Number: PARTT010321

• Part-Time

Locations

Mall at Tuttle Crossing
The Mall at Tuttle Crossing
5043 Tuttle Crossing Blvd
Suite 190
Dublin, OH 43016, USA

The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to bring performance and compliance issues to the attention of the CWM and AWM for resolution

Bear Builder Role

• Provide exceptional Guest service by actively engaging with Guests, using the Experience First Make Behaviors
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and ensuring each Guest leaves satisfied
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
• Display strong team commitment, being dependable, engaged, and helpful

Required Qualifications

• High school diploma or GED equivalent
• Availability to work 15-25 hours per week

Preferred Qualifications

• Associate’s or higher degree in business, management, or related field

Behavioral Traits for Success

• Thrives in an Experience First environment
• Connects with and inspires others to achieve results
• Enjoys meeting and interacting with new people
• Possesses a “How can I help” attitude
• Strong desire to develop, train, and support others’ success
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Thrives in a dynamic and changing environment
• Able to remain calm when faced with challenging circumstances
• Ability to work a flexible retail schedule, including days, evenings, weekends and holidays
• Ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations

Your Performance Will Be Measured On

Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards.

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for Guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.