Part Time Sales Lead / Key Holder

LOFT; Miami (FL); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Philanthropic community impact

Job summary

LOFT is seeking a Sales Lead for our Kendall Village store in Miami, FL. In this role, you will deliver personalized customer experiences while supporting a highly engaged team. As a key player, you'll collaborate with the Store Manager to enhance store functions and ensure operational excellence.

The ideal candidate has retail experience, enjoys coaching, and maintains flexible availability. Benefits include a 401(k) plan and merchandise discounts. If you’re passionate about customer service, we want to hear from you!

Qualifications

• 6 months of retail sales experience preferred.
• Experience in management preferred.
• Flexible availability – including evenings, weekends, and holidays.

Responsibilities

• Support customer experiences and associate guidance.
• Assist store leaders with team development.
• Maintain high visual and operational standards.

Skills

Customer service skills

Team leadership

Technology proficiency

Communication skills

Organizational skills

Tools

Point-of-sale systems

Job description

About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self‑expression because feeling like yourself is always in style.

About the Role

As a Sales Lead, you are a key team member who supports and role‑models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience, and you will collaborate with the Store Manager to become an expert on store functions so you are ready to step in as manager when needed.

The impact you can have

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer‑focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You’ll bring to the role

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficiency and ability to operate a point‑of‑sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 0970‑Kendall Village‑ANN‑Miami, FL 33183

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.