Part Time Sales Lead-Friendly Center, Williams Sonoma

Williams-Sonoma, Inc.

Greensboro (NC)

On-site

USD 32,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Employee Discount
401(k)
Wellness Program
Paid Vacations
Health Benefits
Career Growth
Training Opportunities

Job summary

Williams-Sonoma, Inc. is hiring a Lead, Sales (Key Holder) to inspire customers and act as a sales and service champion on the floor. You will support opening and closing, supervise associates, and drive store performance while upholding our People First culture and brand standards.

The role emphasizes creating engaging experiences, guiding product discovery, and modeling world-class service, with availability for full-time shifts in the Greensboro, NC area.

Qualifications

  • Excellent communication, organization and leadership abilities.
  • Proven ability to motivate and influence others through action.
  • Experience in retail sales with some supervisory duties preferred.
  • Experience in home design or stockroom areas is a plus.

Responsibilities

  • Create engaging customer experiences by sharing home styling expertise.
  • Support management with opening/closing routines and back-office tasks.
  • Supervise to meet financial goals and deliver World-Class guest service.
  • Maintain store standards for visuals, replenishment, safety and cleanliness.
  • Perform Selling Captain role to model sales and service excellence.
  • Foster a fair, respectful environment aligned with People First principles.

Skills

Communication
Leadership
Sales experience
Visual merchandising

Job description

Job Description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About The Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Role

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities
  • Create engaging experiences for customers by sharing expertise on enhancing your home
  • Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
  • Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business.
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just For You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or 'sponsor' an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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