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Build-A-Bear Workshop, Inc. is seeking a Sales Lead to serve as a Floor Leader on Duty and to guide Bear Builders on designated shifts. The role emphasizes exceptional Guest service and meeting sales goals while maintaining brand standards.
When not acting as Floor Leader, the candidate serves as a Bear Builder, delivering a warm, inclusive guest experience and upholding operational excellence across store operations.
The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.
Floor Leader on Duty Role:
Bear Builder Role:
Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.