Part-Time Sales & Customer Service Pro

Littlegreenapple; Rockford (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Little Green Apple is seeking a part-time Sales Associate in Rockford, IL who is enthusiastic, energetic, and friendly. The role focuses on delivering exceptional customer service, making product recommendations, and maintaining an inviting store environment.

The position includes handling stockroom duties, curbside deliveries, and store operations while working with the team to meet sales goals and adhere to company policies.

Qualifications

• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Strong sense of urgency, flexibility and willingness to adapt to change.
• Ability to receive feedback and take action when appropriate.
• Proficiency and comfort using a computer and other technology.
• Desire and ability to learn the business.

Responsibilities

• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
• Building and sharing expertise on products, promotions, services, and brand rewards programs - relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
• Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!
• Upholds all company policies and practices.
• Performs all housekeeping of store including backroom, front of store, bathroom, etc.
• Performs/completes other duties or special projects as assigned

Skills

Strong customer-focused engagement

Effective communication

Urgency and adaptability

Feedback reception and action

Computer/tech proficiency

Business learning mindset

Education

High school diploma or equivalent

Job description

Little Green Apple is seeking a part-time Sales Associate in Rockford, IL who is enthusiastic, energetic, and friendly. The role focuses on delivering exceptional customer service, making product recommendations, and maintaining an inviting store environment.

The position includes handling stockroom duties, curbside deliveries, and store operations while working with the team to meet sales goals and adhere to company policies.