Part-Time Sales & Customer Experience (Flexible Schedule)

Five Below; Champaign (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking part-time Sales Associates in Champaign, IL. The role focuses on delivering outstanding customer service, maintaining well-stocked shelves, and ensuring seamless checkout experiences. Candidates should be at least 16, comfortable with technology, and able to work a flexible schedule.

The position emphasizes friendly communication, suggestive selling, and teamwork to meet store goals. Training will cover procedures and policies, with emphasis on customer satisfaction.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology (cash registers, handheld/mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• On-the-job training will teach procedural knowledge.

Responsibilities

• Greet and assist customers promptly; acknowledge customers and provide help while serving multiple customers.
• Assess customer needs by sharing product knowledge and directing them to merchandise; offer recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns using product knowledge to offer alternatives and aim for exchanges when possible.
• Communicate needs to management regarding merchandise restocking and service requirements.
• Support team and company goals; contribute to a positive work environment.

Skills

Customer service

Communication

Flexible schedule

Teamwork

Problem solving

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Sales Associates in Champaign, IL. The role focuses on delivering outstanding customer service, maintaining well-stocked shelves, and ensuring seamless checkout experiences. Candidates should be at least 16, comfortable with technology, and able to work a flexible schedule.

The position emphasizes friendly communication, suggestive selling, and teamwork to meet store goals. Training will cover procedures and policies, with emphasis on customer satisfaction.