Part-Time Sales Associate

5.11 Tactical; Lubbock (TX); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 Tactical is hiring a Sales Associate (Service Specialist) to energize the floor with product knowledge and a customer-first mindset. You will help customers find gear, share expertise, and contribute to a team that thrives on performance and adventure.

You’ll support daily store operations, keep the store organized, and collaborate with teammates to reach sales goals while promoting the brand’s purpose and values.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Ability to communicate clearly and build rapport with customers.
• Passion for tactical, outdoor, or performance-driven gear.
• Willingness to learn and grow within the company.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Share knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service

Communication

Sales

Product knowledge

Education

Tools

POS system

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose. Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything. This role is a chance to grow your skills, deepen your product knowledge, and contribute to a team that values collaboration, results, and adventure.

What You’ll Do:

• Deliver an exceptional 5.11 EDGE customer experience.
• Share your knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

What We’re Looking For:

• Empowered, enthusiastic, and eager to learn.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $11.00-$12.80 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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