Compensation $16.90 - $18.70/hour
Title
Part-Time Retail Sales Representative
Location
San Diego, CA
Job Overview
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T‑Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work in tandem to meet both personal and company goals.
Responsibilities
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts and maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including Management.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area according to retail store standards.
- Assist customers with service activations, changes, bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
- Build customers' confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and match the customer with the appropriate total technology solution.
- Assist in other tasks, duties or projects as assigned by management.
Qualifications
- Minimum of 6 months experience in retail or another environment with a strong customer focus.
- Ability to work a flexible work schedule including nights, weekends, and holidays as needed.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communication skills.
- Completed high‑school diploma or GED.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
Benefits
- Competitive paid time‑off program
- Medical, dental and vision benefits
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.