Part-Time Retail Sales Manager

Duluth Trading Company: Men's & Women's Workwear & Clothing; La Crosse (WI); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company in La Crosse, WI seeks a part-time Retail Sales Manager to lead the store team and enhance the Duluth experience for customers. You will drive service standards, manage floor coverage, and ensure accurate checkout and merchandising across the sales floor.

The role emphasizes customer-centric leadership, teamwork, and effective communication. Daily pay, employee discount, 401(k) eligibility, and flexible scheduling are offered for this on-site position.

Qualifications

• High school diploma or equivalent required.
• Retail experience is preferred but not required.
• Customer-focused, collaborative and reliable.

Responsibilities

• Develop brand knowledge and deliver friendly, solution-oriented service.
• Lead store team to provide the Duluth experience on the floor.
• Manage floor coverage and engage customers throughout shifts.
• Record accurate customer profile information for transactions.
• Maintain merchandising standards and correct signage on the sales floor.
• Operate cash-handling and POS functions in line with company policy.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

3 months of fresh tech sales jobs for $49

Straight from company career pages. Full refund within 30 days if it's not for you.

A successful Retail Sales Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences.

This is a Part-Time Hourly Supervisory Position

What You'll Do:

• Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Leads the store team to do the same.
• Personally demonstrate a high level of service and engagement and set expectations for the team.
• Manage floor coverage to engage the customer and drive the Duluth experience.
• Ensure that customer profile information is accurately recorded.
• Respond proactively, provide positive resolutions to customer concerns and be empowered to make decisions.
• Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. Ensure the sales floor is customer ready.
• Effectively set up sales and promotions with proper signing and communication.
• Execute and supervise the handling of merchandise receipts and transfers quickly and accurately, including checking in, hanging, steaming, and visual merchandising on the sales floor.
• Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide clear and consistent feedback to employees on a regular basis.
• Adhere to all company guidelines, policies and programs and sets a positive example.
• Understand, execute and train all cash-handling and reporting functions.
• Process all register functions and ensure they are followed in the store.
• Ensure the store is secured and respond to any alarms as directed.
• Ensure the safety of employees and customers and communicate concerns to Store Manager or Assistant Store Manager.

What We're Looking For:

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorization to work in the United States without sponsorship.
• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching and bending and twisting - below waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach and bend.
• Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
• Use of a computer up to 60 % of the time throughout the day.

Position Benefits and Perks

Our pursuit of a better way isn't just about our products- it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k) Plan

Flexible Scheduling

Position Compensation Outline:

Compensation: $20.70 to $22.98/hour

Compensation listed is for this specific location and is based on several factors, including location, experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Duluth Trading Company

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it's all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that's hellbent on helping the world to gear up, get its hands dirty, and do.