Part-Time Retail Sales Lead - Fabletics (Camarillo Premium Outlets - Camarillo, CA)

Fabletics; Camarillo (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

70% employee discount on Fabletics

Free outfits each month

Annual Bonus Plan

Flexible Schedule

Job summary

Fabletics in Camarillo, CA is seeking a Sales Lead to deliver a best-in-class customer experience while supporting Sales & Operations. You will use technology to create a seamless online-to-retail journey and partner with a Store Manager and team to exceed KPIs.

The role reports to the Store Manager and requires energy, initiative, and a passion for customer service in a fast-paced retail environment.

Qualifications

• Minimum 1 year of work experience in a retail environment.
• Retail management experience is a plus.
• Ability to engage customers and work with a team.

Responsibilities

• Engage customers with knowledge on fabrics, features, fit and function.
• Drive customer engagement through in-store events and promotions.
• Maintain store merchandising guidelines to aid the customer journey.
• Provide training feedback following the Customer Experience Playbook and performance expectations.
• Collaborate with the Store Manager to motivate associates to meet goals.
• Communicate inventory and training needs to improve the experience.

Skills

Retail experience

Customer engagement

Team leadership

Communication skills

Ambiguity tolerance

Job description

Job Description

Camarillo Premium Outlets in Camarillo, CA!

What makes this job FAB?

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between online and retail stores. Collaborate with a driven Store Manager, dedicated leaders, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to exceed KPIs and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

How You’ll Play To Win

• Embody our culture and values and providing insight to our customers on how to Live their passion.
• Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

What You Bring To The Team

• 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self‑motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi‑task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

Availability

• Willing to work onsite and a flexible schedule including evenings, weekends, and holidays

Benefits Of Joining Our Team

• The role has a salary between $18.00 - $20.00 per hour depending on experience
• 70% employee discount on Fabletics Brands
• Free outfits each month
• Annual Bonus Plan
• Flexible Schedule
• And More!