Part-Time Retail Sales & Donations Specialist

Goodwill Southwest Florida; Port La Belle (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

PTO and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This role crosses training across multiple areas of the store and involves assisting donors on the sales floor, operating cash registers, accepting donations, and processing merchandise through the Kaizen system.

The position requires a friendly, patient demeanor, basic math skills, and the ability to work a flexible schedule in a

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Knowledge of cash registers, adding machines, credit card machines, telephones, and merchandise pricing.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of basic math skills and cash handling procedures.
• Ability to exercise good judgment, patience, and understanding.
• Ability to monitor store entrances and exits and notify management of concerns.
• Ability to stand for extended periods of time and bend, stoop, reach, twist, lift, push, pull, and move merchandise.
• Ability to lift and carry at least 40 pounds.
• Ability to occasionally work outdoors in varying temperatures and weather conditions.
• Ability to work a flexible schedule.

Responsibilities

• Provide excellent customer service by greeting donors and customers, monitoring entrances and exits, assisting customers on the sales floor, and maintaining efficient checkout operations.
• Operate the cash register, process sales transactions, accept payments, bag merchandise, ask customers to Round Up their purchases, and complete opening and closing register procedures.
• Accept donations, provide donation receipts, and assist donors in a courteous and professional manner.
• Merchandise counters, tables, racks, and other sales floor displays while maintaining safe aisles and walking surfaces throughout the store.
• Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations.
• Follow all processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, pricing, and rotation guidelines.
• Properly sort and place pulls, salvage, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to maximize aftermarket opportunities and minimize disposal expenses.
• Follow all company policies and procedures and support other store operations, including donation processing, merchandising, cleaning, fixture and equipment support, and backroom functions as needed.

Skills

Customer service

Cash handling

Communication skills

Ability to follow instructions

Education

High school diploma or equivalent

Tools

Cash registers

Credit card machines

Telephones

Merchandise pricing

Job description

Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This role crosses training across multiple areas of the store and involves assisting donors on the sales floor, operating cash registers, accepting donations, and processing merchandise through the Kaizen system.

The position requires a friendly, patient demeanor, basic math skills, and the ability to work a flexible schedule in a