Part Time Retail Sales Associate

Snow Peak USA, Inc.; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Wilderness first aid certification

Annual company retreat

Public transportation assistance

Gear discounts

Job summary

Snow Peak USA, Inc. is seeking a Retail Associate to deliver a customer-first shopping experience and act as a brand ambassador. You will proactively engage customers, drive sales, and provide product knowledge on outdoor and fashion items.

The role emphasizes welcoming interactions, stock upkeep, and accurate POS transactions. Candidates should be reliable, friendly, and able to lift 50 pounds when needed.

Qualifications

• High School Degree is required.
• Previous experience in retail with cash handling is preferred.
• Strong customer service and communication skills essential.

Responsibilities

• Create an elevated, welcoming shopping experience for customers.
• Drive sales by engaging customers and suggesting merchandise.
• Explain materials, styles, fit, fabrics, price and trends confidently.

Skills

Customer service

Verbal communication

Written communication

Software proficiency

Education

High School Degree

Job description

Join the Snow Peak Team

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

This position might be a good fit for you if you…

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect—how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

Purpose

The Retail Associate provides our customers with a unique, customer first shopping experience. This position is a brand ambassador, responsible for generating sales by proactively engaging and connecting with our customers.

Classification

• FLSA: Nonexempt
• Compensation: $21-$23/hr
• Reports To: Store Manager
• Schedule: [variable to needs]

Essential Duties

Retail Sales

• Create an elevated, upbeat, welcoming experience for customers
• Drive and increase sales by connecting with customers and asking open-ended questions to assess needs and make relevant merchandise suggestions
• Speak with knowledge and confidence to customers about materials, styles, fit, fabrics, price and trends in the outdoor and fashion industry
• Strengthen our brand presence by encouraging customers to engage with social networking sites and email list
• Educate customers on brand history, products, offers, promotions, and events
• Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy
• Answer questions via phone or email, including notifying customers promptly regarding restocked product and special orders

Support day-to-day operations

• Maintain the cleanliness and organization of the sales floor, fitting rooms, window displays, cash-wrap areas, and back of house
• Execute operational processes effectively and efficiently including: shipment processing, back stock replenishment, inventory counts, loss prevention
• Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or sales/event opportunities to the proper team member
• Ensure that health, safety, and security rules are followed

Requirements

Education

• High School Degree

Experience

• Previous experience in retail with cash handling

Skills

• Excellent customer service
• Excellent verbal and written communication skills
• Ability to learn new computer programs and software

Abilities

• Reliable and professional
• Friendly and engaging
• Communicate effectively with all types of customers and employees

Physical Effort

• Prolonged periods standing
• Must be able to lift 50 pounds at times

All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third‑party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.

In addition, our regular full‑time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long‑term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.

All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role.