Part-Time Retail Customer Service Pro

Dollar Tree, Inc.; Peru (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to deliver a positive shopping experience for every customer. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store stocked and merchandised.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. You will unload merchandise, restock shelves, maintain a clean, safe store environment, and perform other duties as assigned.

Qualifications

• High school diploma preferred or equivalent.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and merchandised.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Physical stamina

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to deliver a positive shopping experience for every customer. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store stocked and merchandised.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. You will unload merchandise, restock shelves, maintain a clean, safe store environment, and perform other duties as assigned.