Part-Time Retail Customer Service Pro

Dollar Tree, Inc.; Ashland (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help maintain stock and store cleanliness in a fast-paced retail environment.

The role emphasizes friendly customer interactions, safety, and the ability to lift moderate weights, with duties including merchandise unloading and restocking as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store preferred.
• Ability to follow instructions and read operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure store cleanliness, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help maintain stock and store cleanliness in a fast-paced retail environment.

The role emphasizes friendly customer interactions, safety, and the ability to lift moderate weights, with duties including merchandise unloading and restocking as needed.