Part-Time Retail Customer Service Champion

Dollar Tree, Inc.; East Aurora (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in East Aurora, NY is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, and manage sales transactions at the assigned cash register.

You will also help keep the store stocked and clean, unload merchandise, restock shelves, and maintain a safe, friendly environment while interacting with customers and team members.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store encouraged.
• Ability to follow instructions and interpret operational documents.
• Must lift 30-50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Ability to follow instructions

Physical ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in East Aurora, NY is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, and manage sales transactions at the assigned cash register.

You will also help keep the store stocked and clean, unload merchandise, restock shelves, and maintain a safe, friendly environment while interacting with customers and team members.