Part-Time Retail Customer Service Associate

Dollar Tree Stores; Galax (VA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate to join our team in Galax, Virginia. This role focuses on delivering a great shopping experience, assisting customers, managing sales transactions, and keeping the store well-stocked. Ideal candidates should have prior customer service experience and the skills to maintain a positive environment.

The position offers various benefits such as insurance and employee assistance programs, emphasizing work-life balance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate to join our team in Galax, Virginia. This role focuses on delivering a great shopping experience, assisting customers, managing sales transactions, and keeping the store well-stocked. Ideal candidates should have prior customer service experience and the skills to maintain a positive environment.

The position offers various benefits such as insurance and employee assistance programs, emphasizing work-life balance.