Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Winter Haven (FL); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Resumo da oferta

Dollar Tree, Inc. in Winter Haven, FL is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, process sales at the register, and keep the store organized and well-stocked.

The role requires excellent customer service, strong communication and problem-solving skills, the ability to lift 30–50 lbs, and the stamina for walking and standing throughout shifts. Part-time position with flexible duties.

Qualificações

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsabilidades

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Conhecimentos

Customer service

Communication

Organization

Problem solving

Physical strength

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Dollar Tree, Inc. in Winter Haven, FL is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, process sales at the register, and keep the store organized and well-stocked.

The role requires excellent customer service, strong communication and problem-solving skills, the ability to lift 30–50 lbs, and the stamina for walking and standing throughout shifts. Part-time position with flexible duties.