Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Highland Park (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is hiring a Customer Service Associate to provide a great shopping experience. You will assist customers, manage cash registers, restock merchandise, unload trucks, and keep the store clean and organized.

The role requires strong customer service, reliability, and ability to follow instructions. Physical workloads include lifting up to 50 lbs and frequent walking/standing in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a Customer Service Associate to provide a great shopping experience. You will assist customers, manage cash registers, restock merchandise, unload trucks, and keep the store clean and organized.

The role requires strong customer service, reliability, and ability to follow instructions. Physical workloads include lifting up to 50 lbs and frequent walking/standing in a retail environment.