Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Cookeville (TN); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree, Inc. is seeking a Customer Service Associate to join our store team and deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the cash register, and help maintain a clean, organized store environment.

Responsibilities include stocking shelves, unloading trucks, protecting company assets, and providing friendly, professional service while following safety guidelines and policies.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsabilités

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Connaissances

Customer service

Follow instructions

Heavy lifting

Organizational skills

Communication skills

Problem solving

Decision making

Formation

High school diploma

Description du poste

Dollar Tree, Inc. is seeking a Customer Service Associate to join our store team and deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the cash register, and help maintain a clean, organized store environment.

Responsibilities include stocking shelves, unloading trucks, protecting company assets, and providing friendly, professional service while following safety guidelines and policies.