Part-Time Retail Customer Experience Associate I

Family Dollar; Indianapolis (IN); On-site; USD 27,000 - 33,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

A retail discount store in Indianapolis is seeking a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. The ideal candidate has a high school diploma, prior customer service experience, and excellent communication skills. This part-time role offers competitive benefits, ensuring a positive work environment and support for employee well-being.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a positive and respectful environment for all.
• Maintain cleanliness throughout the store.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail discount store in Indianapolis is seeking a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. The ideal candidate has a high school diploma, prior customer service experience, and excellent communication skills. This part-time role offers competitive benefits, ensuring a positive work environment and support for employee well-being.