Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Palatine (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to create a positive shopping experience. You will assist customers, handle transactions at the register, and help keep aisles stocked and organized.

The role requires strong customer service, communication, and problem‑solving skills, with the ability to lift 30–50 lbs and stand for extended periods in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Must be able to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and bending.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks as needed.
• Maintain clean, safe, and presentable store areas.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Excellent communication

Organizational skills

Problem solving

Safety and asset protection

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to create a positive shopping experience. You will assist customers, handle transactions at the register, and help keep aisles stocked and organized.

The role requires strong customer service, communication, and problem‑solving skills, with the ability to lift 30–50 lbs and stand for extended periods in a fast-paced retail environment.