Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Akron (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Akron, OH is seeking a part-time Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and presentable.

You will perform restocking, unloading, and safety duties while maintaining friendly interactions with customers and team members. Perks include retirement plans and educational assistance.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and read operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per standards.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, bathrooms, floors, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Problem solving

Organizational skills

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Akron, OH is seeking a part-time Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and presentable.

You will perform restocking, unloading, and safety duties while maintaining friendly interactions with customers and team members. Perks include retirement plans and educational assistance.