Part-Time Retail Customer Advocate

Family Dollar; Pleasant Lake (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Pleasant Lake, Michigan is seeking a Customer Service Associate to deliver exceptional shopping experiences. Responsibilities include assisting customers, managing transactions, maintaining store security, and ensuring cleanliness. Ideal candidates will have prior customer service experience and the ability to lift between 30 and 50 lbs. Strong communication and organizational skills are essential. Join a team committed to creating a welcoming environment for all customers.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and respectful environment.
• Maintain cleanliness throughout the store.

Skills

High school diploma or equivalent

Previous customer service experience

Ability to follow instructions

Lifting ability (30-50 lbs)

Excellent customer service

Strong organizational skills

Strong communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company in Pleasant Lake, Michigan is seeking a Customer Service Associate to deliver exceptional shopping experiences. Responsibilities include assisting customers, managing transactions, maintaining store security, and ensuring cleanliness. Ideal candidates will have prior customer service experience and the ability to lift between 30 and 50 lbs. Strong communication and organizational skills are essential. Join a team committed to creating a welcoming environment for all customers.