Part-Time Retail Associate II — Customer Experience

Dollar Tree, Inc.; Franklin (MA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Part Time Customer Service Associate II to help create a welcoming shopping experience. You will assist customers at the register, stock merchandise, and maintain clean, organized store areas while following safety and productivity standards.

You should be able to lift 30–50 lbs, work in a fast-paced retail setting, and communicate clearly. The role emphasizes integrity, reliability, and strong customer service skills in a team environment.

Qualifications

• High school diploma or equivalent is preferred.
• Customer service experience in retail or related fields is highly preferred.
• Must be able to follow instructions and read operational documents.
• Able to lift 30–50 lbs and perform heavy walking, standing, and repetitive motions.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision‑making skills.
• High integrity and basic math proficiency.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Provide a positive, safe, and respectful environment with customers and team.
• Handle sales transactions and operate assigned cash register.
• Protect cash and company assets.
• Other duties as assigned.

Skills

Customer service

Strong communication

Organizational skills

Problem solving

Integrity

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Part Time Customer Service Associate II to help create a welcoming shopping experience. You will assist customers at the register, stock merchandise, and maintain clean, organized store areas while following safety and productivity standards.

You should be able to lift 30–50 lbs, work in a fast-paced retail setting, and communicate clearly. The role emphasizes integrity, reliability, and strong customer service skills in a team environment.