Part-Time Retail Associate: Customer Focused & Weekend Shifts

Cenex1; Wisconsin; On-site; USD 17,000 - 25,000; Part time

Job summary

Consumers Cooperative in Prairie Du Sac, WI is seeking a part-time Retail Team Member to assist customers, handle transactions, stock and maintain store appearance, and ensure safety and accuracy in operations. The role emphasizes friendly service, product knowledge, and adherence to company procedures.

Typical duties include greeting customers, resolving concerns, stocking shelves, and handling money with integrity.

Qualifications

• Greeting customers and assisting with purchases.
• Resolve customer concerns and complaints.
• Stocking, facing and maintaining store appearance.
• Handle money and provide accurate change.
• Follow safety and sanitation procedures.
• Explain menu items and promotions to guests.

Responsibilities

• Customer service - assists customers with their purchases in a friendly and courteous manner, including greeting all inside and outside customers; providing information on products and their location; using suggestive selling techniques; accurately ringing up purchases, accepting payment, and giving change; and providing any additional courtesy services within reason.
• Serve as a first point of contact for customer concerns. Proactively listen, and resolve a customer complaint to the best of your ability. Refer situations outside of your control to a direct supervisor or manager immediately ensuring a customer complaint is heard and responded to in an expedient manner.
• Assists in maintaining the Company image inside and outside the building by completing all assigned housekeeping duties, including stocking, facing, cleaning, and ensuring that the Company standards are met at all times. Checks in, prices, and stocks merchandise as assigned. Contributes to company image by wearing the company approved uniform at all times including a name tag throughout the shift.
• Complies with all procedures for handling, controlling and accounting for company monies, merchandise, food & beverage, gasoline, and lottery during the assigned shift. Displays the highest degree of integrity while working for the Company, and when dealing with the general public. Complies with all security procedures and accurately handles all monies received according to Company procedures.
• Responsible for maintaining various food service programs, where applicable, including: product handling, operating procedures, quality control assurance, sanitation, merchandising and routine equipment maintenance. Prepares food neatly, accurately and in a timely manner. Checks and restocks items to ensure a sufficient supply throughout the shift. Demonstrates a complete understanding of menu items and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests.
• Adheres to all laws, regulations, and policies that affect the Company’s operations, including alcohol and tobacco sales, lottery sales and redemption, government assistance program usage, sanitation and food handling, gasoline sales, and perishable products. Ensures that all safety precautions and procedures are complied with while on duty. Understands and adheres to all quality standards, formulas and procedures, and proper food handling/food safety requirements

Skills

Customer service

Cash handling

Upselling

Team player

Physical stamina

Job description

Consumers Cooperative in Prairie Du Sac, WI is seeking a part-time Retail Team Member to assist customers, handle transactions, stock and maintain store appearance, and ensure safety and accuracy in operations. The role emphasizes friendly service, product knowledge, and adherence to company procedures.

Typical duties include greeting customers, resolving concerns, stocking shelves, and handling money with integrity.