Part-Time Retail Associate — Customer Experience Pro

Scandinavian Tobacco Group Tobacco Service B.V.; Lutz (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Scandinavian Tobacco Group is seeking a Part-Time Retail Sales Associate in Lutz, FL to join our on-site retail team. You will deliver outstanding customer service, help merchandise products, and support daily store operations in a welcoming shopping environment.

The ideal candidate is 21 or older, flexible to work evenings and weekends, and able to engage customers with product knowledge while operating the POS system. Experience is welcome but not required in retail or customer service.

Qualifications

• Must be 21 years of age to apply.
• Strong interpersonal and communication skills with the ability to engage and connect with customers.
• Ability to work independently while maintaining attention to detail.
• Strong problem-solving and organizational skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to climb step ladders and restock merchandise shelving.
• Ability to work in a cigar-friendly, smoking environment.
• Ability to operate or learn retail Point-of-Sale systems.

Responsibilities

• Delivering an exceptional customer experience through friendly, knowledgeable, and professional service.
• Building positive relationships with customers through active engagement and product discussions.
• Supporting sales activities and achieving store performance goals.
• Maintaining merchandise presentation standards and replenishing inventory as needed.
• Assisting with in-store events and promotions.
• Operating the Point-of-Sale (POS) system accurately and efficiently.
• Supporting day-to-day operational activities to ensure a clean, organized, and welcoming store environment.
• Following company policies, procedures, and safety standards.

Job description

Scandinavian Tobacco Group is seeking a Part-Time Retail Sales Associate in Lutz, FL to join our on-site retail team. You will deliver outstanding customer service, help merchandise products, and support daily store operations in a welcoming shopping environment.

The ideal candidate is 21 or older, flexible to work evenings and weekends, and able to engage customers with product knowledge while operating the POS system. Experience is welcome but not required in retail or customer service.