Part Time Retail Associate

Universal Lacrosse // All U Sportswear; Norwalk (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading sporting goods retailer located in Norwalk, CT, is seeking a Retail Sales Associate to provide excellent customer service during weekday hours. Candidates should have strong communication skills and a positive attitude to enhance customer satisfaction. Responsibilities include greeting customers, providing product information, and ensuring the store is well-stocked. This role is ideal for those looking to build experience in retail and customer interactions. Previous retail experience is preferred but not mandatory.

Qualifications

• Proven work experience as a Retail Sales Representative or similar role preferred.
• Basic math skills required for handling transactions.
• Strong communication skills to build customer trust.

Responsibilities

• Greet and direct customers in the store.
• Provide accurate product information and pricing.
• Answer customer questions about products and services.
• Ensure store shelves are well-stocked and organized.
• Inform customers about discounts and special offers.

Skills

Excellent communication skills

Understanding of the retail sales process

Basic math skills

Flexibility to work various shifts

Ability to perform in fast-paced environments

Education

High school degree or currently enrolled in High School

Job description

About The Job

Lax.Com and Universal Lacrosse is looking for a Retail Sales Associate to provide excellent customer service and service customers during weekday daytime hours.

Job Position

Retail Store Associate (PT) - Norwalk

Position Overview

• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
• You will help identify customer needs and answer questions about our products.
• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
• Ultimately, you will ensure that customers leave our store satisfied.
• Lacrosse experience is a plus, but not mandatory.

Responsibilities

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing, and after-sales services).
• Answer customers’ questions about specific products/services.
• Ensure racks are fully stocked.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role (Preferred but not required).
• Understanding of the retail sales process.
• Basic math skills.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.
• High school degree or currently enrolled in High School.

About Universal Lacrosse

Universal Lacrosse is an entrepreneurial, creative business that is built upon a foundation of strong, collaborative relationships. We are a world-class team that has been servicing the specialty lacrosse and apparel industry for over ten years. We are passionate, innovative and committed to delivering the best in class in product and services to our customers across our various channels including Retail, Team Sales, Ecom and Events. We are deeply invested in our employees’ professional development, and we encourage a culture of constant learning and skill building. We want our team members to have all the tools and resources they need to take ownership of their career at Universal Lacrosse and develop an actionable plan for success. Our Company is committed to a culture of diversity and inclusion. We know it takes all types of people reflecting a broad array of backgrounds, personalities and points of view to make a great company. Our team is comprised of the most talented and dedicated people in the industry, from all walks of life and every age group. At Universal Lacrosse, diversity is one of our core values and one of our fundamental strengths.