Part-Time Quality Assurance Associate - Retail Store Ops

Food Lion; Rockingham (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion in Rockingham, NC is seeking a Store Associate to help provide a clean, safe, and inviting shopping experience. You will support customers with fast, friendly service and maintain store standards.

Responsibilities include floor cleaning, stocking, following QA and sanitation guidelines, and completing CBT training. The role requires physical capability and adherence to safety policies; prior retail or food service experience is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability to learn multiple tasks and adhere to technical requirements.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Food Lion in Rockingham, NC is seeking a Store Associate to help provide a clean, safe, and inviting shopping experience. You will support customers with fast, friendly service and maintain store standards.

Responsibilities include floor cleaning, stocking, following QA and sanitation guidelines, and completing CBT training. The role requires physical capability and adherence to safety policies; prior retail or food service experience is a plus.