Part Time Police Support Services

Ferndale, City of (WA); Ferndale (WA); On-site; USD 25,000 - 30,000; Part time

Job summary

The City of Ferndale Police Department seeks a part-time Police Support Services Clerk to handle front-desk interactions, answer inquiries, and route RMS reports. You will also process public records requests and perform data entry across official databases.

Responsibilities include performing background checks for licenses, fingerprinting, payments, and document scanning while ensuring confidentiality and compliance with state law.

Qualifications

• High school diploma or GED required.
• Minimum two years experience in a law enforcement department, criminal justice agency or related field.
• Proficient with MS Office suite and typical office equipment.
• Must become certified in Washington State Patrol ACCESS Level II within 6 months of hire.
• Ability to exercise good judgment and initiative in urgent situations.
• Ability to maintain confidentiality and security of information.

Responsibilities

• Primary contact with visitors, in person or by telephone, and respond to requests and inquiries.
• Daily report routing and response to report requests from other agencies and prosecutors.
• Respond to public disclosure requests of a routine nature.
• Enter arrest warrants and manage related database entries.
• Enter, clear, provide quality control, confirm, and cancel warrants and protection orders.
• Scan documents into the Records Management System and file documents.
• Perform fingerprinting services.
• Conduct local background checks and issue Clearance Letters.
• Perform background checks on Concealed Pistol License applicants and refer denials as needed.
• Receive payments and balance cash drawers; conduct daily deposits.
• Mail runs and distribution of office mail and faxes.
• Enter false alarm notifications and tracking.
• Organize and maintain Records Section files.
• Administer the Salvation Army voucher program.

Skills

Keyboarding

Business English

Discretion

Confidentiality

Judgment

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

The Police Support Services is the initial point of contact for Police Department services, telephonically, electronically and in person. Performs a variety of clerical and administrative duties. Reviews and forwards RMS reports. Responds to requests for disclosure of police records, enters data into various official databases, performs background investigations for Concealed Pistol Licenses. This is a part-time, sixteen hour per week position.

1. Primary contact with visitors, in person or by telephone, to the police department and responds to a variety of requests and inquiries telephonically, electronically, and in person, assisting whenever possible or making appropriate referrals.
2. Daily report routing and responding to report requests from other law enforcement agencies and prosecutors.
3. Responds to public disclosure requests of a routine nature in accordance with State law.
4. Enters arrest warrants into state, federal and local databases, clearing and canceling of same when needed.
5. Enters, clears, provides quality control (2nd party checks), confirms, and cancels warrants and protection orders from local, state, and federal databases. Monitors incoming purge and expiration notices on same to ensure accuracy of these files.
6. Scans documents into the Records Management System and general office filing.
7. Performs fingerprinting services.
8. Performs local background checks relating to employment, foreign travel, and criminal investigations and issues Clearance Letters.
9. Performs background checks on Concealed Pistol License applicants, issuing licenses where applicable or referring potential denials to the Support Services Lead for further research.
10. Receives payments for a variety of services. Performs cash drawer balancing and daily deposits.
11. Performs mail runs to Post Office and City Hall as needed. Sorts and distributes office mail and incoming faxes.
12. Enters false alarm notifications and tracking.
13. Organizes and maintains various informational files used in the Records Section
14. Administers the Salvation Army voucher program.

1. This position requires a high school diploma or GED and a minimum of two years of experience in a law enforcement department, criminal justice agency or other legal experience.
2. Proficient with various computer software programs including MS Office suite; typical office equipment; keyboarding skills.
3. Knowledge of business English including composition, spelling, grammar, punctuation and letter format.
4. Must become certified in Washington State Patrol ACCESS Level II within 6 months of hire.
5. Ability to use good judgment and appropriate initiative, make reasoned and proper decisions within scope of knowledge quickly and objectively in urgent situations.
6. Ability to maintain confidentiality and security of information.

1. Criminal convictions: Felony convictions are disqualifying. Misdemeanor arrests and/or convictions will be reviewed on a case-by-case basis.
2. Physical ability to perform essential functions of the job.
3. Will be required to successfully complete polygraph examination, background check, drug test and credit checks.