ESSENTIAL JOB FUNCTIONS
- Provides excellent guest service to both internal and external guests.
- Assists customers with any customer service requests, i.e., calling for Chip Attendant, Floor Attendant, or Supervisor.
- Understands and is responsible for following company and departmental policies and procedures.
- Deals all games in an effective and concise manner, with a minimum of 26.8 hands dealt per hour, pursuant to departmental dealing Procedures.
- Follows collection procedures to ensure that collections are obtained and properly recorded.
- When pushed, informs dealer next on rotation of information, which could affect gaming operation.
- When entering game must greet players, ask for player cards, and keep Genesis system updated and correct.
- Notifies Floor Attendant, Supervisor, or Shift Manager of any suspicious activity, discrepancies or mistakes in games that could disrupt the flow of the game or create a potentially hazardous condition.
- Must have knowledge of and comply with BSA/AML policies and procedure.
- Required to sit in forty (40) minutes at a time, for at least an eight (8) hour shift.
- May be required lift up to fourteen (14) pounds for various job-related duties.
- Must be able to work a full-time schedule during tournaments and other peak business periods.
- Must be able to work overtime, as business needs require, with or without advance notice.
- Must be able to hand shuffle, it is an essential function of this position.
- Employee must be able to perform duties without wearing tinted glasses, as such can affect the integrity of the games.
- Performs all other work-related duties as assigned by Casino Management.
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee’s normal line of work.
QUALIFICATIONS
Work Experience Required:
- Minimum of one year of dealing experience or dealer school certificate.
Education:
- High School Diploma and/or equivalent certificate and/or one year dealing experience.
Other Requirements:
- Must be able to speak, read, and understand English.
- Strong verbal and interpersonal skills.
- Successful completion of a dealer audition and in-house dealer training.
- Must demonstrate positive/enthusiastic approach to all assignments.
- Attendance and punctuality are an essential function of the position.
SCHEDULED HOURS
Commerce Casino operates 24 hours, 7 days a week. Schedules may vary depending on business needs.