Part-Time Play Guide

The JOY FM; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

The JOY FM in Florida is seeking a friendly Play Guide for The Little Social. This part-time role welcomes families, assists with check-in, and helps maintain a safe, welcoming play space in our community venue.

Afternoon shifts are preferred, with weekend mornings a plus. You will collaborate with a small team to deliver warm customer service, answer questions, restock supplies, and support daily operations.

Qualifications

• Warm, welcoming personality with love for families.
• Strong communication and customer service skills.
• Dependable, proactive, and detail-oriented.
• Comfort interacting with children and caregivers.
• Willingness to clean, sanitize, and handle routine tasks.
• Organized and positive in a busy environment.
• Team player with willingness to learn.
• Previous hospitality or retail experience is a plus.

Responsibilities

• Welcome guests, greet families warmly and answer questions.
• Assist with check-in, phone calls, and general inquiries.
• Explain space, offerings, and policies to guests.
• Provide friendly customer service throughout the visit.
• Maintain a safe play environment and follow safety procedures.
• Keep play areas clean, sanitized, and organized.
• Complete opening, closing, and cleaning checklists.
• Restock supplies and support daily operations as trained.
• Communicate messages and assist with retail or café tasks.
• Work with the team to ensure smooth daily operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Hospitality experience

Job description

Description

Play Guide with The Little Social | Part-Time Position Overview: Do you love people, enjoy being around little ones, and take pride in creating a warm, welcoming environment? The Little Social is looking for a friendly, dependable, and detail-oriented Play Guide to help make every guest’s experience special. As a Play Guide, you are often the first impression families have of The Little Social. You’ll welcome guests, answer questions, assist with daily operations, and help maintain a clean, organized, and safe environment where families can play, connect, and feel at home.

Part-time position. Afternoon availability, generally between 12/1 PM and 5/5:30 PM, is preferred. Saturday morning availability from 8 AM–1 PM is a plus.

What You’ll Do

• Welcome & Connect
• Greet guests warmly and create a positive first impression.
• Assist families with check-in, questions, phone calls, and general inquiries.
• Help guests understand our space, offerings, and policies.
• Provide friendly, attentive customer service throughout their visit.
• Support a Safe Play Environment
• Keep a watchful eye on the play space and help maintain a safe, welcoming environment.
• Follow established safety procedures and communicate concerns promptly.
• Help reinforce play-area guidelines with kindness and consistency.
• Remember that parents and caregivers remain responsible for supervising their children unless otherwise specified by our policies.
• Maintain a Clean & Organized Space
• Routinely clean, sanitize, and reset play areas and guest spaces.
• Keep toys, furniture, and supplies organized and properly stored.
• Complete opening, closing, and cleaning checklists.
• Assist with restocking supplies and maintaining a tidy, inviting environment.
• Support Daily Operations
• Answer phones, respond to guest questions, and communicate messages appropriately.
• Assist with retail, café, or other operational tasks as trained.
• Work collaboratively with the team to keep daily operations running smoothly.
• Take initiative, notice what needs attention, and help wherever needed.

Part-time position. Afternoon availability, generally between 12/1 PM and 5/5:30 PM, is preferred. Saturday morning availability from 8 AM–1 PM is a plus.

Qualifications

• A warm, welcoming personality and a genuine love for people and families.
• Strong communication and customer service skills.
• Dependability, initiative, and attention to detail.
• Comfort interacting with children and their caregivers.
• Willingness to clean, sanitize, and handle routine physical tasks.
• Ability to stay organized and positive in a busy environment.
• A team-first attitude and willingness to learn.
• Previous hospitality, customer service, childcare, or retail experience is a plus.

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